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It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.
International shipping
Be clear, be confident and don’t overthink it. The beauty of your story is that it’s going to continue to evolve and your site can evolve with it. Your goal should be to make it feel right for right now. Later will take care of itself. It always does.
Return Policy
At UNTDX, we pride ourselves on providing high-quality, premium fashion products. Our goal is to ensure that you are completely satisfied with your purchase. Please review our return policy, which outlines the procedures for returning items, including Print on Demand Swimwear and In-House Styles.
Eligibility for Returns:
Items must be returned within 30 days of the delivery date.
Items must be unworn, unwashed, and in their original condition.
Items must be returned in the original packaging with all tags attached.
Non-Returnable Items:
Final sale items, are “non-returnable” cannot be returned.
Personalized or custom-made items are also non-returnable.
Return Process:
To initiate a return, please contact our Customer Service team at hello@untdx.com with your order number and reason for return.
You will receive a return authorization number and instructions on how to complete your return process.
Once we receive your returned item, we will process your return within 7-10 business days.
Refunds will be issued to the original method of payment. Please note that shipping costs are non-refundable.
proceed with your return.
Return Policy for Premium Swimwear
Due to the premium nature of our printed swimwear, these items have a specific return policy to ensure quality and customer satisfaction.
Eligibility for Returns:
Premium swimwear must be returned within 15 days of the delivery date.
Items must be unworn, unwashed, and in their original condition with all tags and hygiene liners attached.
Items must be returned in the original packaging.
Non-Returnable Swimwear:
Swimwear that has been worn, washed, or altered in any way is not eligible for return.
Swimwear purchased during sale events or promotions is considered final sale and is non-returnable.
Return Process:
Follow the general return process outlined above. Please specify that the item being returned is swimwear for expedited processing.
Return Policy for In-House Styles
Our in-house styles are crafted with the utmost care and attention to detail.
These items have a distinct return policy.
Eligibility for Returns:
In-house styles must be returned within 30 days of the delivery date.
Items must be unworn, unwashed, and in their original condition.
All tags must be attached.
Items must be returned in the original packaging.
Non-Returnable In-House Styles:
Custom-made or personalized in-house styles are non-returnable.
Items marked as “final sale” cannot be returned.
Follow the general return process outlined above.
Final Sale Policy for Swimwear Made In-House
Swimwear styles made in-house are final sale and non-returnable. These pieces are crafted with unique designs and superior quality, ensuring a perfect fit and exclusive experience for our customers.
If you have any questions or need assistance with your return, please do not hesitate to contact our Customer Service team at hello@untdx.com. We are here to help and ensure your shopping experience with UNTDX is exceptional.
Thank you for choosing UNTDX.